As a leading technology platform, SnatchBot brings definitive ease to the use to the chatbot market. With SnatchBot, businesses can maximize the use of AI to engage with their various customers on time and reply to their customers’ queries swiftly. In the world of business today, AI has redefined the way businesses engage with their customers and potential customers. What SnatchBot brings new to the table to allow everyone irrespective of their knowledge of technology to use chatbot in a very seamless manner.
Chatbots as credible substitutes
Most customers who engage with chatbots most probably know they are chatting with a computer program, so the use of chatbots is not to make people think otherwise and totally replace the place of a human to human engagement. No, it is not. Rather it is to give the customer a more polished customer experience. In the world of businesses, engaging your customer well equals to a lasting customer retention. The significance of giving your customer quality customer experience online cannot be overemphasized as most of your customers much of their time online.
Because they spend most of their time online, most of their queries are made on social media platforms. This is why it is significant to be as prompt as possible in replying messages on those platforms. That is exactly what SnatchBot enables business to achieve.
The use of chatbots like those floated on the SnatchBot Store has helped business with a robust social media presence save a lot of money, as they do not have to create a redundant workforce they may not fully engage their teeming customers asking numerous questions online.
Adding LINE to Its Network
Line is a very popular messaging app in the Asia market. Line is valued to be worth over 1 billion US dollars. It has been gathering large user base since 2011 since it was launched. In 2013, it grew from having over 200 million users to become the most used app in Japan. That is a great achievement any app could dream of. It is only necessary therefore that any brand wanting to engage the Asian market collaborate with Line. Line has been working over the years to provide features that make reaching out to people effortless. It is with that knowledge that SnatchBot has created a messenger app that supports Line.
What that means is that businesses can now use SnatchBot to communicate with their customers in Asia easily.
Using SnatchBot is Easy and Free
You do not need any special technical knowledge to make use of SnatchBot.
Everything that you need to do when setting up your own SnatchBot is choosing your preferred template. The technology takes it all from there to smoothen your set up process. Getting information about your business has never been this easy. SnatchBot will do all of that irrespective of a large number of customers involved in a quick manner. Also, in a situation when the information a customer seeks needs an engagement with a live support, SnatchBot will do that promptly.
SnatchBot is a completely free technology that requires no payment.
It is one of the child-projects of Henri and Avi Ben Ezra brothers. They are also the co-founders of Snatch Group Limited. Snatch Group Limited is a tech company that has been dedicated to offering free tech apps and services.
Helping Businesses to Grow More
This is what SnatchBot is all about. No wonder, therefore, it sought to incorporate other social media apps like Viber, Facebook, Slack, Telegram, and now Line. The intent to help businesses utilize technology for growth is made clear when Avi Ben Ezra said “Our bots are already helping enterprises of all sizes-from sole entrepreneurs to established corporations-to connect with their consumer base in a meaningful way… and turn transactions into interactions”